Consumer Information


Rights, Responsibilities and Privacy

South Gippsland Hospital endorses The Australian Charter of Healthcare Rights, The Charter of Human Rights and Responsibilities and The Carers Recognition Act 2012. See more

Complaints, Compliments & Suggestions

Your complaints, compliments and suggestions, are welcomed by South Gippsland Hospital. This feedback gives us an opportunity to improve the services we provide and continue our efforts to meet the needs of the community. See more

National Safety & Quality Health Service Standards

South Gippsland Hospital (SGH) is committed to the identification, implementation and evaluation of continuous improvement strategies.  This ensures that we deliver safe and high quality care that meets the needs and expectations of our patients and community members. The National Safety and Quality Health Service Standards aim to improve the quality of health care in Australia.  They outline 10 nationally consistent and uniform set of safety and quality measures.  These have been used by SGH to meet any gaps between current and best practice, which helps to ensure the best possible health outcomes for patients. See more

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