We value your comments: compliments, suggestions, or complaints
South Gippsland Hospital is dedicated to providing the best quality care for its community. All patients, staff and community members are encouraged to comment on any aspect of our services, to help us to continue to improve and meet the needs of the community.
Your feedback is welcomed by the SGH as it gives us an opportunity to improve the services we provide and ensure that we are meeting the needs of the community.
Feedback regarding the care or services you receive at SGH may be made to the hospital verbally, online or in-writing.
In-person
Talk to our reception staff or one of our managers.
In-writing
Download the Feedback Form (PDF, opens a new tab)
Please download the Feedback Form and emailing it to sghosp@sghs.com.au.
Online
Complete and submit the online Feedback Form at the bottom of this page.
For more information
Please see our Your Rights and How to provide Feedback brochure (PDF, opens a new tab)
Further options for assistance
Please also be aware, if you are dissatisfied with our handling of your feedback after our investigation, you can contact:
Health Complaints Commissioner (for anything health related):
- telephone 1300 582 113;
- via the Health Complaints Commissioner website; or by
- writing to Level 26, 570 Bourke Street, Melbourne Victoria 3000.
Office of the Public Advocate (in relation to the rights of people with disabilities)
Aged Care Quality and Safety Commission (deals with matters relating to aged care service)
If you prefer you can also provide direct feedback to our CEO during business hours on telephone 0427 093 058.
