Your feedback is welcomed by the SGH as it gives us an opportunity to improve the services we provide and ensure that we are meeting the needs of the community.

Feedback regarding the care or services you receive at SGH may be made to the hospital verbally or in writing via the following Feedback Form emailed to sghosp@sghs.com.au.

For more information please see our Your Rights and How to Provide Feedback Form

Please also be aware, if you are dissatisfied with our handling of your feedback after our investigation, you can contact:

• Health Complaints Commissioner (for anything health related) on 1300 582 113; via the website, hcc.vic.gov.au; or by writing to Level 26, 570 Bourke Street, Melbourne Victoria 3000.

• Office of the Public Advocate (in relationthe rights of people with disabilities) on 1300 309 337 or via the website publicadvocate.vic.gov.au

• Aged Care Quality and Safety Commission (deals with matters relating to aged care service) on 1800 951 822 or via the website agedcarequality.gov.au