What we do

Social Workers help individuals and families to solve problems and provide you with support. They are trained to help in situations where you might be experiencing hardship, practical worries, family problems or having difficulty accessing services.

Social Workers provide a range of services including:

• Counselling and support for difficult or complex personal or family issues
• Issues that may be causing anxiety or distress
• Support with grief and loss
• Support with life or health changes
• Practical support—such as housing or pension application issues and financial difficulties
• Support to address social isolation and connection
• Aged care (short term case management and care coordination)
• Access to legal information such as Power of Attorney, making a Will and Advanced Care Planning
• Advocate on your behalf to make sure the best services possible are provided
• Information and referrals for government and community support services such as National Disability Insurance Scheme (NDIS), My Aged Care (MAC), Elder Abuse, Family Violence.

How you access

Family or self-referrals are welcome, or clients may be referred by their GP or other health professional.

For further information or to book an appointment please contact our friendly Intake Team Monday to Friday between 9am and 5pm on 5683 9780.

Alternatively, referrals can be sent via the following pathways:

• Fax or email Stepped Care Intake and Referral – Form 771
• Fax: 5683 9746 Email: sgh.chcreception@sghs.com.au

Who can use our service?

Anyone aged over 18 years can access Social Work.

Are there any fees?

This service is free of charge.

Who do I contact?

Contact Community Care reception on PH: 5683 9780

Email: sgh.chcreception@sghs.com.au

What to bring

• Medicare card
• Health Care Card and/or concession card (if you have one)
• Previous test results or reports
• Medicines you need to take while you are here
• Glasses, hearing aid(s) and/or walking frame if needed